Refund policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return:

• The item must be unworn, unwashed, and in original condition
• All original tags must be attached

To start a return, please contact us at admin@bucabuild.com with your order number.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at admin@bucabuild.com

Non-returnable items

• Sale or clearance items
• Items damaged due to misuse or normal wear

Return shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.